OUR COMMITMENT TO ACCESSIBILITY
Pineville Music is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.MEASURES TO SUPPORT ACCESSIBILITY
Pineville Music takes the following measures to ensure accessibility of our website:
- Regular evaluation of our website against WCAG 2.1 Level AA standards
- Ongoing website accessibility training for our staff
- Clear accessibility goals and success metrics
- Engagement of users with disabilities in our testing processes
- Regular accessibility audits by third-party experts
CONFORMANCE STATUS
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
TECHNICAL SPECIFICATIONS
Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
LIMITATIONS AND ALTERNATIVES
Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations:
1. PDFs may not be fully accessible: We are working to remediate existing PDFs and ensure new PDFs meet accessibility standards. If you need access to information in these documents, please contact us.
2. Legacy content: Older content may not meet current accessibility standards. We are working to update these materials.
FEEDBACK PROCESS
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:
Phone: (704) 940-3586
E-mail: info@pinevillemusic.com (Please include "Site Accessibility" in the subject line)
Postal Address: Pineville Music, 616 Morrow Avenue, Pineville, NC 28134
We try to respond to feedback within 2 business days.
SUPPORT AND CONTACT INFORMATION
If you need assistance or have specific questions about the accessibility of our site, please contact us:
- By email: info@pinevillemusic.com
- By phone: (704) 940-3586
- By mail: Pineville Music, 616 Morrow Avenue, Pineville, NC 28134
ADDITIONAL INFORMATION
For additional information about our accessibility efforts:
- For technical assistance with the website: Contact our IT support at info@pinevillemusic.com
- For policy questions: Contact our ADA Coordinator at info@pinevillemusic.com
- For general inquiries: Call (704) 940-3586
COMPATIBILITY STATEMENT
Our website is designed to be compatible with:
- Recent versions of Chrome, Firefox, Safari, and Edge browsers
- Common screen readers including NVDA, JAWS, and VoiceOver
- Operating system screen magnifiers
- Speech recognition software
- Keyboard-only navigation
PROFESSIONAL SUPPORT NOTICE
Pineville Music engages with qualified accessibility consultants and digital accessibility experts to conduct regular audits and provide ongoing guidance for improving our website's accessibility.
This statement was last updated on 12/27/2024. We regularly review and update this statement as our website and accessibility standards evolve.